For shared tours and services cancelled outside of the following time periods, cancellation fees may be applicable, as follows: 24 hours or less prior to date – no refund; 48 hours prior to date – 50% cancellation fee; 96 hours prior to date – 25% cancellation fee; 96+ hours prior to date – full refund. For private or customized tours and charter reservations, cancellation fees may be applicable, as follows: 30 days or less prior to date – no refund; 44-30 days prior to date – 75% cancellation fee; 59-45 days prior to date – 50% cancellation fee; 60+ days prior to date – full refund.