Flexible: Full refund within a limited period. For cancellations by Guests, cancellation charges depend on when Island Routes receives notice of the cancellation. Minimum cancellation charges are as follows:
Hotel Guests:
24 hours or less: No Refund
48 hours or less: 50% Cancellation Fee
96 hours or less: 25% Cancellation Fee
96+ hours: Full Refund
Shore Excursions:
96 hours or more: Full Refund
Less than 96 hours: No Refund
Group Reservations:
60 days prior to tour date: Full Refund
45 days prior to tour date: 50% Cancellation Fee
30 days prior to tour date: 75% Cancellation fee
Less than 30 days prior to tour date: No Refund
All cancellations of, or changes are subject to applicable restrictions. Island Routes Tours will apply any payments made toward the purchase price against any cancellation charges and will refund any balance remaining after the payment of any charges. In order to receive a refund, if applicable, client must request and receive a cancellation confirmation number. The cancellation charges outlined above are liquidated damages and not a penalty. Holiday periods may be subject to additional cancellation charges. NO REFUNDS OR ADJUSTMENTS WILL BE MADE FOR ANY PORTION OF TOUR OR ATTENDANT SERVICES NOT UTILIZED.
Refund Policy:
No refunds or adjustments will be made for any portion of your tour not utilized.
Changes to Reservations:
All requested changes to reservations are subject to Island Routes' sole discretion, and any changes must be approved in writing.
Changes are subject to all applicable fees, and charges. Guests wishing to make a change, please call: 1.877-768-8370 or email: reservations@islandroutes.com